UK Shipping prices
Hello, we're here and ready to deliver your order 24/7
You will find all you need to know about delivery and shipping policies all here. If not, you can always get in touch with us and one of our customer service team will be happy to help.
All products are dispatched from Monday - Friday excluding weekends and public holidays. All our deliveries are handled exclusively by DPD & Royal Mail. DPD & Royal Mail provides a fully tracked 1 hour time window service, allowing you to track all orders. Please kindly provide your mobile number and email address so that DPD can send you the relevant tracking information on the day.
Local London Deliveries
For deliveries within the London area, we use a private courier service. You will receive the courier's contact details along with a tracking reference once your order is dispatched. The courier will also send you a text message with the estimated delivery time.You will be notified if the courier is unable to deliver your products for any reason
Eco-Friendly Packaging
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Delivery Method
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Cost
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DPD & Royal Mail Standard Tracked Delivery
2-4 working days
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£3.95
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Delivery Method
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Cost
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Next Day Tracked Delivery
(if order before 1pm Monday - Friday) 1-2 working days |
£8.95
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Delivery Method (+20 Bottles or more)
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Cost
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DPD & Royal Mail Standard Tracked Delivery
2-4 working days |
£9.95
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Delivery Method (+20 Bottles Orders over £40)
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Cost
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DPD & Royal Mail Standard Tracked Delivery
2-4 working days |
FREE DELIVERY
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Delivery Method (+20 Bottles or more)
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Cost
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Next Day Tracked Delivery
(if order before 1pm Monday - Friday) 1-2 working days |
£15.95
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EU Shipping prices
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Delivery Method
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Cost
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Royal Mail Standard International EU
Tracked 2 - 11 working days
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£12.99
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Delivery Method (+20 Bottles or more)
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Cost
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Royal Mail Express International EU
(if order before 1pm Monday - Friday) 2-7 working days |
£16.99
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FAQ'S
Incorrect Delivery Addresses
We will only dispatch and deliver products to the address provided on order. The delivery addresses provided must be accurate and include a full postcode, in accordance with postal service address regulations. If any orders are delayed or lost in the post due to an incorrect or incomplete address/postcode being provided by the customer, all resend charges will be applicable.
Customs and duty fees are not included in our product prices. Once the product(s) has been dispatched and reaches the destination country, any applicable charges i.e import fees, taxes, and any other charges are the responsibility of the customer. We cannot determine the duty fees for each country, please contact your local customs office if you have any questions.
In the event that customers fail to settle duty fees, taxes, or importing charges as requested by their local customs, the product(s) will be promptly returned to our warehouse. This will incur a charge equivalent to the entire shipping cost plus an additional 50% administration fee for product(s) being resent back to the customer.
Items that have not yet been delivered
If your products have not been delivered within the estimated timescales shown on your confirmation email, please allow an extra 1 working day for your item to be delivered. Estimated delivery times are all provided by Royal Mail and DPD.
If you still have not received your product(s) contact us via email on Help@Evelynsuk.com.